Warranty & Guarantee FAQs
What is the guarantee and/or warranty offered?
- All our products come with a warranty/guarantee with a specified warranty/guarantee period. Please read carefully, as each product will have different warranty/guarantee information.
Do you offer trial periods and/or comfort guarantees?
- No, our complimentary consultations conducted by our Health Care Professionals take the guesswork out of choosing a mattress. The mattress you choose is made to order and delivered direct, eliminating bacteria, mould, and fungal growth, as this can occur once a mattress is stored for prolonged periods.
- Please refer to the mattress adjustment period
Where can I find my warranty/guarantee on my product?