Where our team of passionate individuals aim to do everything we can to make your sleeping journey the best it can be. Here at back to sleep, our focus is not on consumer volume, flashy TV ads or big sales. Our time, energy and attention are on creating a destination like no other, where people like you can trust the quality of our products and get honest, straightforward advice from our team of health care professionals.
I bought my mattress with adjustable base and memory foam pillow over 3 years ago. From the very first night I had an increase in sleep quality and comfort. Back to sleep pair a fantastic product with a genuine care for meeting all your sleep needs. They take their time to make sure you are matched to the right product. The team are very passionate about educating customers about sleep hygiene and what health conditions are impacted by your sleep, while ensuring your spinal health is supported. There is no better place if you are looking for a new mattress and pillow, highly recommended!
Absolutely fantastic experience. Staff (we dealt with George) was knowledgeable and answered all questions we had. Have had our bed & pillows for 10 months with not an ounce of regret. Decided to also get the strap on knee pillow- best invention ever. I have better sleeps when I have it on.Can totally recommend Back To Sleep!
Thanks to Jess and Natalie at (Back to sleep ) in Balwyn . I now sleep comfortably with no neck pain. I decided to wander into the store whilst walking my dogs to have a chat about my neck problem while sleeping. It was the best thing I could have done. I experienced fantastic customer service and support. After a great consultation with Jess I was advised on the pillow that would serve me the best . I tried to get a massage out of Jess when she informed me of her qualifications but to no avail . Ha Ha Jess also suggested for me to purchase a gel underlay as my mattress is firm. Which I set out to get, I now sleep amazing and wake with minimum pain and I didn't spend no where near as much as I thought it would cost ,one of the reasons why I didn't do any thing about it. I'm so glad I walked in to your store it has changed my life . Thanks a million ladies keep up your great work which clearly shows how passionate you are about helping people get their best nights rest . I have been telling anyone who cares to listen. So if you need help with sleep visit (Back to sleep ) they will help you immensely.Happy ? Tracey Kelly.
My husband and I are enjoying our seventh year of an excellent mattress purchased at Back To Sleep. We couldn't be further apart in terms of physical differences (he's tall, I'm not) and, like most people, we have unique differences (he has a flat back, mine is curved). Yet, we both have consistently comfortable sleeps on the same mattress, unlike previous mattresses. I have recommended George and his team to many of my clients who have been equally satisfied. Your mattress is your most important piece of furniture - take the time to visit Back To Sleep. You won't be disappointed!
I bought my bed from Back to Sleep a few years ago now. I went for the top of the range mechanical bed, with the three tiered mattress. Besides the luxury of all the different positions from reading, watching tv and zero gravity for meditating is just such a game changer. Being someone who has struggled with sleep all my life I finally found something natural that has helped me. I wake up feeling a lot better and have had no back issues since.A lot of beds claim to compare but without trying them I doubt it. I've bought a few beds in my life because of my sleeping problems and nothing compares. They are really lovely people there too and have since bought a massage chair which is absolutely awesome and great for friends too when they come over. I highly recommend Back to Sleep, they are one of the last remaining companies who really deliver on their promises and have maintained great customer service since.
As a Chiropractor I’ve always been asked to recommend a pillow brand and I can confidently say these are the best pillows I’ve come across. I not only advise my patients to get them to maintain postural alignment while asleep but I don’t go anywhere without mine! Changed the way I sleep and I no longer have a stiff neck in the morning.
Thank you George for advising me on the best pillow that suited my needs. Since buying my Gel Infused latex Pillow on Friday, i am already getting better quality sleep and no more sore neck!!! I have also brought our beds from George and they are awesome to sleep in. Always recieve professional and friendly help and advice. Back to Sleep will always meet your individual needs and requirements. Highly recommend them for all your bedding needs.
I have delayed giving my review until I had slept in my new bed for atleast 5 days. my verdict is that these beds will not disappoint!!! I was recommended to go check out 'back to sleep' and I was pleasantly surprised at the detailed service I received from Natalie. Not only did I learn all about mattresses but I was learning from someone who has a background in remedial massage, so she new exactly what area was my trouble spot and how best to support it. We got the mattress that suited both myself and my husband and pillows that worked best with our individual needs. (best pillow ever) I will be highly recommending the guys at 'back to sleep' to anyone who has a back issue or is in need of a good quality bed and good quality of sleep. 200% satisfied and so glad I took the advice to check them out!!! Thank you guys ?
What great service, quality and above all prompt delivery and great support.These guys know their stuff. They listen to what their customers are saying and tailor a package to suit need, budget and time frame. Daughter LOVES her new mattress. Oh and that base with the draws, what a space saver. The bedroom has never been so clean. Teenagers love to mess up a room. Well not anymore. Daughter says this is the best sleep she has ever had. Wakes up every morning completely refreshed and ready to tackle a big year 12 day.Best of all it was delivered when promised (daughters birthday). so I have one happy teen, who never made her bed and is now making it every morning as she loves her new bed.Thanks Dr George and Phil for the great service and quality product.
George was very nice and professional and explained everything in a clear and thorough way to me and my daughter. I loved to see how important it was for him that she understood the benefits of the mattress and pillow, since these items were for her. Great customer experience. Highly recommended ??
My first bed was so good that I wanted to keep it for ever, but now my new upgrade bed it better still, wake up every day pain free and able to get on with a new day, thank you back to sleep best beds ever
There's absolutely no other place like back to sleep! Trying to understand what mattress to get is so confusing and I hated going into your typical bed store, as I felt they just wanted to sell me any mattress. back to sleep was completely different. The moment I walked in, there was something different. Natalie was my consultant and her knowledge on the human body and the education I received was second to none. If you want more than a salesperson, you can't go past back to sleep!
Love love love my adjustable bed and mattress! I've had my bed for five years now and it's the most comfortable mattress and the mechanical bed is excellent for my recovery from football and training. Highly recommend back to sleep for their service and products.
What else can I say but 5 stars. The staff at "Back to Sleep" know there stuff! They want to ensure that the product they sell is specifically right for you. Their product knowledge, quality and service is what most aspire to. Finally I can wake up without back pain. Thanks Back to Sleep for this awesome matress and your great service
Very professional and experienced staff. Since purchasing our pillows we have noticed a huge difference to our neck pain. Would highly recommend a pillow consult if you're experiencing sore neck and shoulders. The team at Back to Sleep will point you in the right direction. Very happy with our purchase.
Shopping at Back to Sleep was a most pleasant experience. We booked an appointment and were impressed by George's knowledge and professionalism. Nothing was left to chance, we went home knowing that we had the proper beds and pillows. The team at Back to Sleep were courteous and helpful and did everything to make us comfortable. The after sales care was also most helpful and solutions to any concerns were found.
Love our new mattress from Back to Sleep! Professional staff and greeting from the moment you step through the door. George is an expert in his field and has a true passion for their products. We were so impressed with an extremely thorough hour long consultation to ensure we chose the right mattress for us. Now having the best nights sleep!
Been sleeping on our new Mattress and pillows for just over a week and we are in heaven. Our appointment with Natalie was amazing. She listened to everything we said about our medical issues and was professional, kind, informative and went above and beyond to make this dream come true. I want to say a HUGE thank you to Natalie and George for making this new bed possible for us. We have never dealt with a bedding place that really listens and hears what the client wants and needs and doesn't just want to sell any bed to make a sale. Thank you to all the staff at Back To Sleep. We would highly recommend you to all our family and friends in the future. It was a pleasure from start to finish and we truly could not be happier. Back To Sleep cares about each and every clients needs and this is evident as every stage of the process of finding a new bed. We wish you all the best for the future.
Great service and knowledgeable staff. They'll take their time to find the right product for you and have reasonable prices. Went in looking for a better pillow to stop waking up with a headache from using an old pillow with poor cervical support. The new memorable II pillow that was recommended worked beautifully from the first night. Happy customer!
Take the confusion out of selecting your next mattress
You won’t find any salespeople here at back to sleep. We have on hand trained healthcare professionals to assess your sleep needs and posture and help you select your next mattress, using their knowledge of the human body and their expertise in health and wellbeing.
You don’t have to be in pain or have health concerns to take advantage of our mattress consultations – they are free, complimentary and for everybody!
Finding the right mattress and pillow can be overwhelming. Our mattress and pillow specialists are trained health care professionals here to assist you along your journey to sleep better, live better Australia wide.
If you’d like assistance with pain management while sleeping or love reading or watching TV in bed, take your sleeping comfort to the next level with one of our electric beds. You’ll never go back once you experience the next level in comfort.
Premiership AFL Player, Best and Fairest Winner & Hall of Famer
“I was looking for a new bed so I asked my Chiropractor for advice. A heavy sporting career in AFL Football has taken its toll and I figured he would know what would be the best bed for me. I have now been sleeping on a back to sleep mattress and pillow for over 48 months and I couldn’t be happier. They gave me straightforward advice during my bed assessment and the mattress I bought worked out perfectly. This is by far the best bed I have ever purchased. All the information I needed to decide which mattress was right for me was explained in the sleep consult, in a way that anyone could understand. My body feels fantastic, it feels more relaxed, my flexibility feels greater, my breathing is fuller and my alertness is amazing, thanks to getting a great nights sleep every night on my back to sleep mattress.”