Support at Home
We are a Registered NDIS Provider and a preferred Supplier with over 100 Support at Home Providers
Our adjustable beds, HiLo adjustable beds, mattresses, lift recliner chairs, walkers, rollators, mobility scooters, pillows, quilts, mattress & pillow protectors and ancillary products are all approved for many different State Government, Commonwealth Government & Non-Government Funding programs. We pride ourselves on being able to provide comfortable bedding & mobility solutions to help you sleep better, live better® and work tirelessly to ensure that everyone has access to the quality sleep they need. Your requirements are assessed alongside our products, by specially trained Product Specialists, with years of experience working with all kinds of people. We will work alongside your OT, Care/Plan Manager, Physiotherapist or Support Co-Ordinator to ensure the correct products are acquired for your needs.
What if back to sleep aren't currently a preferred Supplier for my Service Provider?
Our dedication to you, your health and your wellbeing, ensures that if we are not currently registered as a preferred supplier, we will liaise directly with your service provider and will take care of any paperwork required ensuring the elimination of setbacks for you.
Support at Home Packages:
How does it work?
Under the Aged Care Act 1997 & Aged Care (Transitional Provisions) Act 1997 the Australian Government provides a subsidy to an approved provider of home care to coordinate a package of care, services and case management to meet the individual needs of older Australians. This program provides support to older people with complex needs to help them stay at home. Approved aged care service providers work with care recipients to plan, organise and deliver Support at Home Packages. Individuals are assessed by a professional assessor using a nationally consistent assessment framework.
There are various levels of support:
- Support at Home Classification 1 – Entry-level support needs
- Support at Home Classification 2 – Low to moderate support needs
- Support at Home Classification 3 – Moderate support needs
- Support at Home Classification 4 – Higher support needs
- Support at Home Classification 5 – High support needs
- Support at Home Classification 6 – Complex care needs
- Support at Home Classification 7 – Intensive care needs
- Support at Home Classification 8 – Very high and complex care needs
During the assessment process each individual’s priority for care is also determined. When care commences all approved providers must deliver support at home package services under a consumer directed care. You can find out more via the About the Support at Home Program page on the Australian Government Department of Health website.
Who is eligible?
The program supports older people with more complex needs to stay at home. They must:
- Register with My Aged Care
- Be referred for an assessment to find out whether they’re eligible.
Why is an Obligation Free Consultation necessary?
One of the most common questions we get asked is “what is the best product for my requirements?” This is a great question! A consultation is guided by a trained Product Specialist who will work alongside your OT, Care/Plan Manager, Physiotherapist, and Support Co-Ordinator to ensure the most suitable outcome for your needs is met. We want to make sure one of our consultants are available to focus on YOU and YOUR requirements, which is why we ask you to book ahead.
What can you expect at the Consultation?
Our clients spend a third of their lives with our products. For this reason, it is vital that we demand the highest quality in skills, service and expertise so that we can continue delivering real value to you. We offer consultations at either our Balwyn Showroom or Mobile Showroom at a time convenient for you.
Are you an Occupational Therapist, Care/Plan Manager, Physiotherapist, Support Co-ordinator or Allied Health Professional?
At back to sleep we have experience tailoring comfortable bedding and mobility solutions to individuals with all kinds of needs. Our adjustable beds, Hi Lo adjustable beds, mattresses, lift recliner chairs, walkers, rollators, mobility scooters, pillows, quilts, mattress & pillow protectors and ancillary product options are all available to your clients and our specially trained Product Specialists are ready to assist in finding the best solution. We value the hard work of the Health Care Professionals we work with and would love to discuss the needs of your clients, to help provide the best possible care available.
What are the steps required to purchase a product from back to sleep using my Support at Home government funding?
- Book a complimentary obligation free consultation at either our Balwyn Showroom, or Mobile Showroom.
- The consultation is conducted by one of our Product Specialists with your OT’s presence (if required).
- Your OT liaises with your Service Provider to provide their OT Assessment & back to sleep quote.
- Your service provider liaises with back to sleep directly to organise the paperwork and payment.
- Once payment is received by back to sleep, your order will go into production and a delivery ETA will be arranged.