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  • OPEN HOURS

    Monday9:00 am - 4:00 pm
    Tuesday9:00 am - 4:00 pm
    Wednesday9:00 am - 4:00 pm
    Thursday9:00 am - 4:00 pm
    Friday9:00 am - 4:00 pm
    SaturdayCLOSED
    SundayCLOSED
  • CONTACT US

    313-315 Whitehorse Rd
    Balwyn, VIC 3103

    1300 854 557

    [email protected]

  • Google Rating
    4.9
    Based on 338 reviews
    back to sleep - Mattress & Pillow Specialists Melbourne
    4.9
    James S
    James S
    07:47 29 Jun 22
    Great mattresses, very comfortable. They've got other accessibility things as well, I didn't need them so I can't say anything about them.Accessories are a bit pricey though.
    Ben Pascale
    Ben Pascale
    02:04 17 Jun 22
    Received very quickly after ordering. Install was easy and the delivery people were very efficient and respectful. The bed is fantastic and I sleep so much better now, it has relieved many aches and pains that come with playing sport.
    Greg Saligari
    Greg Saligari
    01:42 17 Jun 22
    Received my new mattress and base yesterday. I cant thank the staff at Back to Sleep enough for their help. Efficient, professional and best of all a quality product, great night's sleep last night and looking forward to many more. Thanks guys.
    Clarice Gava
    Clarice Gava
    07:05 02 May 22
    They helped me to find a perfect pillow
    xrazybean : -
    xrazybean : -
    08:53 26 Feb 22
    Specialists who care about customer outcomes, both short and long term. Very friendly, knowledgeable and passionate about what they do.
    Sharon Kong
    Sharon Kong
    10:28 26 Jan 22
    Caroline C
    Caroline C
    05:48 12 Jan 22
    The person I spoke to on the phone was nice. However, claimed they could not help me as could not find my details in the system and instead arranged for someone to call me back. A person called George rang me, was extremely guarded, and contradicted himself as one minute he claimed styles had changed, then next minute claimed still had same style (as that quoted some time ago) but prices had changed. Getting information out of him (re current stock they had) was like pulling teeth! He was a terrible salesperson as he lacked ability to build rapport, find out what one is looking for, and advise of what is available! It was that painful that I had to hang up on him! HOWEVER, NATALIE RANG THE NEXT DAY AND MADE UP FOR IT BY PROVIDING THE SERVICE THAT I WAS ORIGINALLY SEEKING. IT ALWAYS TAKES A WOMAN! :-) She explained the difference between original items viewed some time ago, and upgraded range and features of it, and offered opportunity to come into store in near future to discover new range (which I will do asap) !
    Dimitra Despotopoulou
    Dimitra Despotopoulou
    04:15 04 Jan 22
    Anna Makris
    Anna Makris
    03:53 20 Dec 21
    Peter Dillon
    Peter Dillon
    04:06 10 Dec 21
    I would throughly recommend booking an assessment appointment. I was lucky enough to have mine with Natalie, who’s care and attention was very much appreciated. She went above and beyond my expectations and I’m grateful for her professionalism and the attention that she awarded me in making sure that I ended up with the correct mattress for my body.
    Jasmin Kang
    Jasmin Kang
    07:47 25 Nov 21
    Kathryn Richards
    Kathryn Richards
    07:27 16 Nov 21
    I was very impressed with the professionalism, care and service offered. Best of all the pricing was a very pleasant surprise and not nearly as expensive as I’d been anticipating.
    Katya Xie
    Katya Xie
    05:59 03 Nov 21
    Helen Thomaidis
    Helen Thomaidis
    01:47 20 Oct 21
    Tina Xiao
    Tina Xiao
    01:25 13 Oct 21
    prompt service and communication with Dr Maria H, the first visit made one month ago, Maria spent more than one hour with us to choose the right bed, mattress and seat etc for Dad, 84yrs. The set order is placed today, dad is so excited and has made his room ready for the delivery already! Lol, even it will be 4 weeks+ away
    Sarah Vassallo
    Sarah Vassallo
    00:30 04 Oct 21
    Dr. Maria was fantastic to deal with. She was very professional, helpful and informative. My husband and I are looking forward to our new bed, mattress and pillows being delivered soon 🤗 I've already recommended Back to Sleep to a few family and friends!
    Michelle Konstantopoulos
    Michelle Konstantopoulos
    04:04 30 Sep 21
    Back to sleep were terrific as they had taken into account all my sleep issues before I arrived to choose the best mattress. Everything concerning sleep, mattresses and back issues during sleep was explained to me.
    Lena Papadatos
    Lena Papadatos
    08:22 28 Sep 21
    Amazing service, friendly, very helpful and professional team under George...I would thoroughly recommend him.
    Marie succar
    Marie succar
    08:43 27 Sep 21
    Steve Georgakopoulos
    Steve Georgakopoulos
    09:20 26 Sep 21
    Michael Jandula
    Michael Jandula
    03:00 23 Sep 21
    Becks Miller
    Becks Miller
    01:23 19 Sep 21
    We spent 2.5hrs with Natalie who not only had the medical knowledge of my health conditions to find the best solution for my needs but also showed she cared. At no point did I feel I was dealing with a 'Salesperson after a sale' but rather a medical professional paying attention to my needs. Thank you Natalie C.
    Mona Hanna
    Mona Hanna
    01:47 16 Sep 21
    Elliott Mate
    Elliott Mate
    21:22 10 Sep 21
    Neville Bentley
    Neville Bentley
    04:56 25 Aug 21
    Highly recommend this place. Very professional and knowledgeable and I am totally satisfied with the recommended product that I purchased. I have had a comfortable night's sleep ever since and only wish I had gone sooner for their expert advice. Thank you
    Julie Aitken
    Julie Aitken
    23:25 13 Jul 21
    It was a great experience spending time at Back to Sleep. Kate gave us a warm welcome and George shared his knowledge and expertise about the importance having a good bed to maximise our sleep and health. He took the time to listen and make sure he understood our needs and to match those with the best products. Back to Sleep is a very professional business which goes the extra mile to make sure customers are satisfied. Thank you George.
    Sue Macmillan
    Sue Macmillan
    08:19 07 Jul 21
    Excellent personalised and professional service for quality products minus the pressure to purchase. Would highly recommend!
    Sam Katebiyan
    Sam Katebiyan
    05:49 07 Jul 21
    Johnny Lazaridis
    Johnny Lazaridis
    04:36 06 Jul 21
    From the moment I walked in I was greeted and treated with exceptional service. An amazing team at Back to Sleep! I highly recommend anyone who requires a new bed or bedding needs to book in a consultation. Dr George Skandalellis a true expert in the field, I am buzzing for my new bed to arrive!!
    Ivana Olsen
    Ivana Olsen
    23:27 27 Jun 21
    We are very happy with our mattress, pillow and blankets. The staff are incredibly knowledgeable, friendly and professional. I highly recommend it.
    Pri Wij
    Pri Wij
    12:53 27 Jun 21
    Natalie was totally professional, knowledgeable and patient. She took the time to listen to my daughter's needs and helped her to pick the perfect mattress. Totally professional service. Highly recommend their service.
    Catherine Papaioannou
    Catherine Papaioannou
    04:55 22 Jun 21
    Very impressed with the service and professionalism I experienced. Natalie was very knowledgeable and thorough, and I felt that my needs were addressed exceptionally well.
    Nicoletta Kazas
    Nicoletta Kazas
    09:24 21 Jun 21
    Staff were friendly, professional, knowledgeable and helpful. Prices are expensive, however, staff were able to negotiate cost. By far the most superiouly comfortable bed i've experienced! Thanks for your service Back to Sleep.
    G P
    G P
    07:14 21 Jun 21
    Rosemary Walls
    Rosemary Walls
    04:49 20 Jun 21
    Laura Harrison
    Laura Harrison
    09:20 17 Jun 21
    I am an Occupational Therapist and since taking clients to George I wouldn’t go anywhere else. He listens to the needs of the client and understands the funding systems. Also his knowledge of beds and their features, and matching that with a clients disability needs demonstrates great experience. Thank you!
    Rosaleen Knight
    Rosaleen Knight
    10:34 14 Jun 21
    We really appreciates the time Natalie took not only to ensure the bed was suitable but also that we were able to operate it. Thanks so much
    Margaret Fleer
    Margaret Fleer
    09:08 02 Jun 21
    Very impressed with staff as well as product. No complaints whatsoever. Cant wait to get our new beds. The process was painless
    Thai Nguyen
    Thai Nguyen
    06:31 24 May 21
    Louisa Wilson
    Louisa Wilson
    05:18 24 May 21
    Thanks Natalie for a fun experience today. My daughter now has the right mattress and pillow for her requirements. Your products are such great quality, I am a repeat customer. The consultations are invaluable with the decision making process, thanks again for your friendliness and professionalism.
    Amy Braybrook
    Amy Braybrook
    05:29 18 May 21
    What a great experience!Thank you to Natalie who helped us pick the perfect bed and pillows! The experience from start to finish was perfect. We learnt a lot during the consultation. Highly recommended these guys!Cannot wait for our bed to arrive in the coming week/s !Thanks so much Natalie and Team :)
    Anthony Di Pietro
    Anthony Di Pietro
    10:35 16 May 21
    Philip provided exceptional customer service and helped me to find the perfect mattress. I was really impressed with the attention to detail in his process and I highly recommend back to sleep
    Joe Chen
    Joe Chen
    03:23 14 May 21
    Rachel Tonga
    Rachel Tonga
    04:32 09 May 21
    Haven't experienced the bed still waiting for a reply
    Michelle Crosse
    Michelle Crosse
    03:39 07 May 21
    Jason Cheuk
    Jason Cheuk
    03:43 30 Apr 21
    Camille McDonald
    Camille McDonald
    09:07 29 Apr 21
    Our consultant Natalie was fantastic! She spent time gathering information from my partner and I, having us try out different mattresses and pillows. She was excellent at understanding our needs and supported us to find a resolution to choose the right mattress. Nothing was too much effort. It was an excellent experience. We would highly recommend.
    Ash Lykens
    Ash Lykens
    07:30 29 Apr 21
    I couldn’t have asked for a better experience. Natalie and Connie were so kind, and thorough with their help. Natalie took so much time to help me find exactly what suited my needs best, and was so caring and patient. I was very nervous going into my first consult but Connie and Natalie made the whole experience so easy and in no time i felt relaxed and calm. They were very informative and answered questions I wouldn’t have even thought to ask. I felt my every need met, any concerns addressed, and have never felt more comfortable in a bed than in the set they prepared for me. I can’t thank them enough for everything.
    Sonia Rosa
    Sonia Rosa
    07:20 28 Apr 21
    I was given personalised service and treated with care. Given great sleeping advice. Love my new pillow and getting the best sleep ever. Worth the price.
    Alicia Djeri
    Alicia Djeri
    02:52 24 Apr 21
    I thought the experience was very thorough and friendly the mattress is Amazing!
    James Blackman
    James Blackman
    10:42 20 Apr 21
    I had a great experience chatting with George today. He was very helpful in guiding me through the process of choosing the right bed and sleep set up for my individual needs.Looking forward to trying out the new bed when it arrives.
    Bruce & Carol Symons
    Bruce & Carol Symons
    09:18 17 Apr 21
    We were treated with care and respect. Our particular needs were listened to and responded to appropriately. We were not “rushed” to make a decision, but given time to think about our options. Thank you, Natalie, for your professionalism and honesty.
    JAMES DAYTON
    JAMES DAYTON
    12:29 15 Apr 21
    If you are going to buy a mattress, please see these guys before anyone else and you will surprised with the level of service from the team. My partner is an below knee amputee and they were fantastic to meet his needs and budget. Fantastic work by Natalie.
    Nickie Loo
    Nickie Loo
    05:36 12 Apr 21
    Fantastic service and great experience having the bed/mattress consult.Knowledgeable and caring consultant.Looking forward to better sleep soon!
    Man Susanna
    Man Susanna
    09:56 09 Apr 21
    Maria, Natalie and George are absolutely amazing. They are professional, caring and considerate of my clients. They genuinely know what’s the best for their clients. It’s been an incredible experience working with these people!
    Michael de Josselin
    Michael de Josselin
    03:09 15 Mar 21
    Great service and attention to detail
    Sue Lindton
    Sue Lindton
    04:01 09 Mar 21
    The appointment was very thorough. Staff were very knowledgeable and I was asked questions that ensured all my requirements were met. Very happy with the service, product range, quality and price.
    Yvonne Bese
    Yvonne Bese
    02:26 06 Mar 21
    Great service, very comprehensive knowledge of all products, with a patient, friendly smile.
    Malcolm Rowley
    Malcolm Rowley
    00:32 02 Mar 21
    Kaye Ashton
    Kaye Ashton
    01:51 27 Feb 21
    Very friendly and informative, can’t wait to receive our new mattress.
    Antonio Cosentino
    Antonio Cosentino
    09:28 24 Feb 21
    Sally Axford
    Sally Axford
    22:58 18 Feb 21
    I was recommended Back To Sleep by a friend but they surpassed all expectations I had! I had a limited budget AND time frame and Natalie was such a joy to work with - she was lovely, positive and totally solutions focused, meaning I’ve ended up with a perfect mattress for me (and being delivered the exact day I need it). Thanks Natalie for making what could have been a very stressful process a complete breeze!
    Kerri Meadows
    Kerri Meadows
    04:37 06 Feb 21
    Natalie was not only informed but also informative, I am so happy with the one on one service, all of my body pain & sleep issues were addressed in a professional & relaxed manner.Back to Sleep are the real deal & I can highly recommend them. Thank you George & Natalie for your support & attention. 😴
    Wendy Skala
    Wendy Skala
    05:19 01 Feb 21
    margaret carson
    margaret carson
    02:58 30 Jan 21
    Natalie made sure my appointment was full of information and care her knowledge was so easy to understand and only had my best interests in mind not the sale got the right bed and pillow for my needs cant recommend her enough once again thank you so much
    Sophie Cole
    Sophie Cole
    11:26 27 Jan 21
    Really knowledgeable staff and excellent survive. We’ll be back again.
    Mary Mary
    Mary Mary
    01:00 22 Jan 21
    The service and advice exceeded our expectations. Even getting advice on improvements to sleeping posture have assisted greatly already to better sleep.Would definitely recommend giving them a try.
    Andrea O'Neill
    Andrea O'Neill
    07:11 08 Jan 21
    Excellent in customer service. Highly recommend George and the team here.
    Warwick Johnston
    Warwick Johnston
    03:32 07 Jan 21
    Margaret Smith
    Margaret Smith
    04:26 08 Dec 20
    Excellent professional service. With thanks
    leanne henderson
    leanne henderson
    02:12 08 Dec 20
    My experience today 26th November. Was . Awesome. Natalie was very patient and didn't rush me into anything. She took her time to explain things to me that was going to help me and my problems. Thanks . Again Natalie. After all the talking over the phone finally got to meet you in person. Feels like I have known you for age's. So easily to talk too and very friendly. Would recommend everyone that. looks on their site too ring Them up and discuss what you are after .and i'm sure who ever you get will help you out.thankyou leanne.
    Richard Paterson
    Richard Paterson
    12:02 06 Dec 20
    Excellent service from very knowledgeable staff. Initially disappointed with payment options, but super impressed when owner of the business called to apologise and explain the legitimate circumstances we completed a highly satisfactory purchase. Thanks George, I appreciate your customer focused approach.
    Ryan Scown
    Ryan Scown
    05:46 11 Nov 20
    Natalie is the Sleep Fairy! Awesome customer service, highly recommended.
    Elaine O'Hagan
    Elaine O'Hagan
    05:11 09 Nov 20
    Tracy Dutt
    Tracy Dutt
    00:29 23 Oct 20
    The team at Back to Sleep are simply wonderful. The care and consideration they have shown has been greatly appreciated.
    Daniel Castrucci
    Daniel Castrucci
    03:22 22 Oct 20
    Paulette Tibaldi
    Paulette Tibaldi
    05:28 21 Oct 20
    Had an appt with George & Connie from Back to Sleep, Balwyn last Friday, went there basically to buy a specialized bed as my mattress was 15years old! I was blown away by the type of service I got and the knowledge George had being that he is a Chiropractor! Anyways did not plan to leave with a deluxe version of the bed I wanted but once George explained the value I’ll get out of my electrical bed, I thought this is an investment and at my age 49 will most likely save me money on chiro & medical bills in the long run! Honestly had a great experience felt very comfy during these Covid times and they really looked after me price wise! I honestly recommend anyone to try this experience & I will be recommending you to many of my family & friends! Thankyou for looking after me George really appreciate it! Can’t wait for this beautiful Deluxe royal bed to arrive! 😀😀😃
    Richard Choo
    Richard Choo
    02:37 18 Oct 20
    FIONA THOMSON
    FIONA THOMSON
    21:50 30 Sep 20
    My partners and i had an appointment with back to sleep, walked out with smiles on our faces.We began sitting on a couch, giving all our information of which the lady took notes and didnt rush , then proceeded to explain the 1st bed and took us to the 2nd bed.Explaining the difference and cost in the two.I made my decision extremely fast with comfort anyway. She answered any questions that were given to her and had a very pleasant nature.We didnt feel like a number, we felt like people who counted, even though the bed was for me, my career also had to look out for my best interests and all was taken at hand. Very impressed.Will pass the place on to others I know that have other bad ailments.
    Elise O'Reilly
    Elise O'Reilly
    05:33 27 Sep 20
    Irene Thompson
    Irene Thompson
    04:05 27 Sep 20
    George and his team are very friendly and totally professional whilst providing products that are best for you and your needs. Keep up the great work guys.Well I have just had the best nights sleep I have had in years and I am delighted with my new mattress and adjustable bed. I wish I had purchased it years ago. Thank you George, Phil and wonderful team.
    Dimitri Kyriakou
    Dimitri Kyriakou
    04:01 27 Aug 20
    Denis B
    Denis B
    03:47 19 Aug 20
    After visiting one of the mainstream supposedly ‘back specialist’ bed retailers, we were left very disillusioned - the sales rep was mainly interested in trying to work out how much we were prepared to spend and his recommendations were misleading and confusing. Luckily, we just happened across back to sleep and dropped in and spoke to George. He gave us a very informative introduction about the company, their products and how their consultants help clients choose the most appropriate bed, mattress and pillow for their individual needs.We then came back for a consultation with Natalie who was absolutely fantastic. My wife has sleeping issues and we have different needs. With Natalie’s expert advice and after trialling options in the showroom, we decided on adjustable king singles with individually different mattresses and pillows (including knee pillows). To our pleasant surprise, the cost was significantly lower than what we had been quoted for a much inferior recommendation from the ‘specialist’ retailer.The ordering and installation process was handled in a very professional, reliable and timely manner.We have our beds side by side with shared top bedding - an arrangement that works perfectly for us. Right from the time we received our new beds two months ago, we have both slept very well - my wife better than she has for years.Thanks very much back to sleep, and to George and Natalie in particular. We highly recommend back to sleep for a thorough, no fuss, clearly explained assessment of your sleeping/bedding needs and for providing cost effective and excellent bedding.
    Rosalind Lewis
    Rosalind Lewis
    02:44 09 Aug 20
    I am very happy with my pillow and the specialist advice I received. The first night with my new pillow, I had the best sleep I have had for months!
    Kyla Bontigao
    Kyla Bontigao
    06:19 31 Jul 20
    As a uni student looking for a new bed is overwhelming but you come out feeling liberated at trusting good quality customer service. Natalie not only focused on me and my needs but I learnt about my mattress, pillow, sleeping posture and spinal alignment (something you won't get from purchasing in retail). Highly recommend.
    Kaye Phillips
    Kaye Phillips
    06:25 28 Jul 20
    MHD Al Dirani
    MHD Al Dirani
    01:17 28 Jul 20
    I can't describe the great customer service and the amazing products quality.
    Karl B
    Karl B
    05:39 22 Jul 20
    I understand now why the reviews were so good, the consultant was a trained remedial massage therapist who was able to support me through the pillow buying process. Her advice was logical and practical and the thorough assessment helped to get the pillow I need. I would recommend to friends and family.
    kelly dixon
    kelly dixon
    01:37 22 Jul 20
    Bradley Reeves
    Bradley Reeves
    09:39 20 Jul 20
    Tina Damiano
    Tina Damiano
    07:07 16 Jul 20
    RS
    RS
    23:59 13 Jul 20
    Ross Honeywill
    Ross Honeywill
    04:03 13 Jul 20
    Fiona Coldrey
    Fiona Coldrey
    22:38 06 Jul 20
    Jessica 0
    Jessica 0
    07:40 04 Jul 20
    May Young
    May Young
    05:39 25 Jun 20
    Massimo TonsonLatour
    Massimo TonsonLatour
    06:40 16 Jun 20
    Pat Ben
    Pat Ben
    03:44 11 Jun 20
    Fantastic service! Thanks for making the appointment so much fun.Very knowledgeable and my mattress and pillow are super comfy. Would highly recommend to anyone looking for high quality productsThe Local Dentist
    Jeff & April Shaw
    Jeff & April Shaw
    12:28 29 May 20
    Aimee L
    Aimee L
    00:35 26 May 20
    George and his team are amazing. We went 6 years ago as our sleep was terrible, we were in pain and woke up feeling groggy. George assessed our needs and provided the perfect bed and our sleep has never been better. We also bought a massage chair which I was worried about the cost but oh my has been one of the best investments! Just came back this week for a single king bed for my 4yr old son. George was still delightful, knowledgeable and assured me we wouldn’t need a new mattress for my little one for many years. I really recommend going to see him and the team to invest in your well-being.
    Kym Burnett
    Kym Burnett
    05:13 25 May 20
    I cannot recommend George and Back to Sleep highly enough! After realising that it had been so long since my last mattress, I dragged my adult son along and got new mattresses and pillows for both of us. We have had them for a week now and neither of us have slept so well in years. The professionalism and knowledge went far beyond just great customer service. As always - I will be recommending you to anyone that will listen!
    Richard Squibb
    Richard Squibb
    09:49 22 May 20
    Bec Messer
    Bec Messer
    09:24 22 May 20
    Very knowledgeable and helpful!
    Shelley Vickery
    Shelley Vickery
    09:00 21 May 20
    I found it very well explained by Connie. Very informative and Connie spoke about everything I needed to know. Covered every aspect!!. Lovely person and what I loved was that she was very polite and understandin most helpful. Thanku Connie
    Susan Fincham
    Susan Fincham
    00:41 19 May 20
    I visited Beck to Sleep last week and was given expert advice by Connie who took a great amount of time to listen to my sleeping issues and offer some very helpful advice regarding my purchase of a new bed (and pillow) . It was most refreshing to be able to deal with someone who obviously knows what she is talking about and was able to guide me though my requirements. Thank you Connie !
    Kath Rankin
    Kath Rankin
    02:43 12 May 20
    I was most impressed with Natalie’s professionalism when selecting my pillow; thank you I am sure I will sleep much better from now on
    Karen Martin
    Karen Martin
    09:17 11 May 20
    The whole experience from start to finish was excellent. Natalie was very experienced and informative and really took the time to work out the very best option for us. Would highly recommend.
    Despina Angeloglou
    Despina Angeloglou
    12:36 02 May 20
    Olivia Rackham
    Olivia Rackham
    03:06 29 Apr 20
    Thanks so much for all your help, so professional and they have helped my husband and I purchase a pillow that is right for us. Will definitely recommend you to others.
    Chloe Alexandra M
    Chloe Alexandra M
    08:31 25 Apr 20
    There are literally not enough words in the English language to describe just how amazing back to sleep are ! My current mattress was causing me so many issues so my chiropractor told me to have a chat to the team at BTS.Due to covid I had a phone consult with Connie and WOW someone give this woman a medal !!! She had so much knowledge about sleep, sleep hygiene, posture and she took the time to understand my needs and went over the notes my chiro sent her. She was extremely thorough in understanding my specific needs.After the phone consult I was literally crying happy tears of joy, relief and appreciation.I cannot wait to get my new mattress and continue my journey to being the best I can be in my health journey.I literally cannot thank Back to sleep enough.These guys are the very best in the business - for amazing quality with knowledgeable staff who genuinely care - look no further !Thankyou SO much Connie and Dr George. I am forever greatful and will be referring everyone i know to you !
    Vicky Andonopoulos
    Vicky Andonopoulos
    05:19 24 Apr 20
    Thank you so much to George at back to sleep. He considered both me and my partner's needs with the upmost importance and ensured that we found a solution suitable for us both—that's not easy!I would recommend this store to anybody who wants a pleasant nights sleep .
    Pamela Enniss
    Pamela Enniss
    00:11 17 Apr 20
    Personalised, Professional and Outstanding.Highly recommended, not about pushing the latest bed on the market but ensuring the perfect base, mattress and pillow that best suits your needs and your body.Well worth a visit
    Vanessa Phelps
    Vanessa Phelps
    03:26 26 Mar 20
    The staff are very welcoming and professional, I felt very comfortable and at ease would definitely recommend them to everyone
    Ann Ridder
    Ann Ridder
    10:25 23 Mar 20
    Ian Mollison
    Ian Mollison
    09:25 22 Mar 20
    Beat Rettich
    Beat Rettich
    07:45 17 Mar 20
    Daina Rumbergs
    Daina Rumbergs
    07:18 07 Mar 20
    con zaharias
    con zaharias
    06:59 05 Mar 20
    Andrea Christian
    Andrea Christian
    05:02 04 Mar 20
    Professional service. Extremely knowledgeable and helpful. Would definitely recommend for any health professionals requiring services for their clients.
    Deborah Pugh
    Deborah Pugh
    22:13 26 Feb 20
    Great service and product. Very happy with new pillow.
    Anthony Mastrakoulis
    Anthony Mastrakoulis
    15:26 15 Feb 20
    Vicki Brown
    Vicki Brown
    02:25 13 Feb 20
    Very helpful, listen and not made to feel rush
    Suzanne Stopar
    Suzanne Stopar
    05:48 06 Feb 20
    Very considerate assessment & advice; no pressure selling. Carefully guided to choose the right products for our needs.
    Tim
    Tim
    11:08 02 Feb 20
    Elderly mother with some particular health issues trying to find a suitable mattress . Great patience and knowledge about the whole area . Highly recommended
    Janet Sawaya
    Janet Sawaya
    07:36 01 Feb 20
    David Colwell
    David Colwell
    19:53 28 Jan 20
    Very happy with the customer service, the experience and knowledge. Time will tell if we love the pillow as much but I expect that will be great or wouldn’t have purchased. Highly recommended.Edit: it has been some months since this purchase and I personally couldn’t be more happy. My neck pain seems to be all but disappeared and I’m getting close on perfect sleeps nearly every night. Love my pillow!
    Harry Doumbos Doumbos
    Harry Doumbos Doumbos
    01:31 24 Jan 20
    My partner and I went to back to sleep, and had a great experience in purchasing a bed, George and his team were very helpful with their advice would recommend back to sleep to anyone.
    Adrian Pozzebon
    Adrian Pozzebon
    10:07 23 Jan 20
    Arwen Norbury
    Arwen Norbury
    09:38 22 Jan 20
    Thomas Chrystall
    Thomas Chrystall
    08:53 21 Jan 20
    Winnie Chung
    Winnie Chung
    07:48 19 Jan 20
    Gemma Stanfield
    Gemma Stanfield
    05:49 19 Jan 20
    Connie at back to sleep is an absolute super star. She is exceptionally knowledgeable, not only about the products but also about sleep hygiene, posture and everything surrounding a good nights sleep! Connie took the time and showed incredible patience while discussing all aspects of mine and my partners sleep habits taking all steps possible to find a fit for both of us.I cannot thank Connie enough for her kind service, knowledge and professionalism. There is nothing I can fault from our appointment today. Thank you back to sleep!! We cannot wait for our new bed!
    christopher densham
    christopher densham
    04:38 17 Jan 20
    Shirley Broadbent
    Shirley Broadbent
    05:29 13 Jan 20
    Mutita
    Mutita
    09:12 22 Dec 19
    Very knowledgeable and excellent service.
    Jarrod Thompson
    Jarrod Thompson
    21:53 18 Dec 19
    These guys really know their stuff - highly highly recommended and good value.
    samantha sakthivel
    samantha sakthivel
    23:24 15 Dec 19
    Great customer service and very professional. Would not go anywhere else.
    Pat Muir
    Pat Muir
    04:07 13 Dec 19
    No more sleepless nights, no more back aches, Back To Sleep have the perfect mattresses, bases and pillows to give me a perfect nights sleep. Nothing beats feeling refreshed after a good nights sleep to start your new day.A big thank you Back To Sleep for making this all possible.
    Chrissy Apolloni
    Chrissy Apolloni
    03:51 13 Dec 19
    Best thing I have ever done buying a bed, mattress and pillows from back to sleep. No more waking up every hour or so, no more back aches and big smiles from me at bed time. Couldn’t recommend them highly enough. Thank you Back To Sleep.
    Angela S
    Angela S
    06:13 05 Dec 19
    Excellent products, friendly customer service, knowledgeable and helpful consultants. I have purchased several times from back to sleep over the years for myself and my family and they never disappoint. I highly recommend their quality service and well priced products. I will never shop anywhere else for all my sleeping needs. Thank you, Connie, Natalie and everyone at back to sleep!
    Val Nicolaou
    Val Nicolaou
    05:26 05 Dec 19
    I have spinal stenosis and was searching the net for some information that would relieve pain as I don't want to stay on medication. I came across back to sleep who offered a free Pillow Consultation. I did not know this even existed!!! I walked into the store 20 mins after my appointment time, and the lovely young lady was extremely helpful. It took 10 mins to evaluate my situation and I ended up walking out with a pillow and cover.That first night, I slept so good. Woke up in the morning with not as sore a neck. I have had it now for a week, and my morning pain is about 80% less. I can only attribute it to this new memory pillow that was offered to me. I strongly recommend anyone that is having any neck, shoulder or back problems to look into their pillow and attend a consultation with these people. They are really helpful and know what they are talking about. Thank you so much Back to Sleep!!!!
    kegham aminian
    kegham aminian
    08:27 03 Dec 19
    Purchased my mattress from Back To Sleep and it is changing the way I sleep! I love everything about it and will definitely be returning when i upgrade. The staff on hand were great and they helped me narrow down which mattress was right for me.I have already recommended them to many friends!
    Basil Faranda
    Basil Faranda
    09:34 02 Dec 19
    I have been sleeping on back to sleep mattresses for over 10 years, and have recently purchased an adjustable base. The service myself and my wife received was just as sensational as 10 years ago - EXCEPTIONAL!!! From their smiling faces, to the knowledge they have; we couldn't recommend them enough! Sleep has never been this good!
    Joe Curovic
    Joe Curovic
    01:50 13 Nov 19
    I could not be happier with my pillow and the customer service at back to sleep. Thank you!
    Sarah Salvatore
    Sarah Salvatore
    09:20 12 Nov 19
    Wonderful staff that help me choose exactly what I needed for the best night sleep I have had in years. Thank you for the time and kindness you have shown me.
    Robert Duzelovski
    Robert Duzelovski
    09:17 12 Nov 19
    Staff are extremely knowledgeable and take the time to understand our needs.
    mollie o'halloran
    mollie o'halloran
    03:47 04 Nov 19
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