NDIS Ordering

Back To Sleep is a registered NDIS provider

Ordering mobility equipment and assistive technology with your NDIS funding should be simple. Back To Sleep can help you order eligible products using self-managed, plan-managed or NDIA-managed funding, with trusted advice and support to help you find the right solution for your needs. Please see below for instructions depending on your funding type.

• Complex or higher-cost Assistive Technology normally needs an assessment and recommendation from an AT assessor, often an Occupational Therapist or Physiotherapist.
• the NDIA decides what is funded; suppliers do not.
• Check your plan and talk to your plan manager before ordering.
• Eligibility for any product depends on your plan and the relevant support rules, and may differ between participants.

NDIS Plan Managed

Please add all desired items to your cart and select 'Proceed to Checkout' Complete the required checkout information, selecting NDIS as the funding type, and include your NDIS ID. On the checkout page, under the ‘Payment’ section, choose the 'Request a Quote' option. This will allow you to complete your order without the need to enter additional payment details.

Once quote has been approved by your Plan Manager, ask them to send written confirmation to us requesting to have the order raised, including the Mandatory Participant Details at the bottom of this page, if they haven't previously been sent.

NDIS Self Managed

NDIS Self Managed participants are able to checkout directly through the website and pay using a VISA or Mastercard.

A Tax Invoice is emailed upon purchase which can be used for your records if required.

NDIS Agency Managed

Is the end user a PACE or PRODA participant?

PACE - Please ensure that Back To Sleep is designated as a Provider before continuing.

PRODA - A service booking is required.

A service booking can either be made by directly by the registered provider (Back To Sleep) or via the Agency:

Please add all desired items to your cart and select 'Proceed to Checkout' Complete the required checkout information, selecting NDIS as the funding type, and include your NDIS ID. On the checkout page, under the ‘Payment’ section, choose the 'Request a Quote' option. This will allow you to complete your order without the need to enter additional payment details. A quote will be sent to you.

Once quote has been approved, please send written confirmation to info@backtosleep.com.au requesting to have a service booking created, including the Mandatory Participant Details below:

Mandatory Participant Details include:

Participant’s Details:

• Alternative Contact details
• Plan Start & End Date
• Date of Birth (necessary for claim in NDIS myPlace portal)

Plan Manager (if relevant):

• Plan Manager Name and NDIS Provider Number
• Individual Planner Name and contact details

Support Coordinator/Therapist (if relevant):

• Name, company / organisation name, contact details.

You also have the option of paying out of pocket and getting a reimbursement from your NDIS Plan or Plan Manager. This can speed up the process and you can avoid processing times through your Plan Manager before your order is processed.